Effective Date: December 15, 2024
Last Updated: December 15, 2024
1. Introduction
Meta Ads Analytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Meta Ads analytics and management platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and Meta account details when you register
- Meta Business Data: Advertising account information, campaign data, and performance metrics
- Communications: Messages you send to us through support channels
2.2 Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Technical Data: IP address, browser type, device information, and operating system
- Log Data: Server logs, error reports, and performance analytics
2.3 Third-Party Information
- Meta Platform Data: Advertising data accessed through Meta's APIs with your consent
- OAuth Information: Profile information from your Meta business account
3. How We Use Your Information
- Platform Operation: Provide analytics, reporting, and management tools
- Data Analysis: Generate insights and recommendations for your advertising campaigns
- Authentication: Secure access to your account and Meta data
- Improvement: Enhance our services and develop new features
- Communication: Send service updates, security alerts, and support messages
- Compliance: Meet legal obligations and enforce our terms
4. Information Sharing and Disclosure
We DO NOT sell your personal information. We may share information in these situations:
- With Your Consent: When you explicitly authorize sharing
- Service Providers: Third-party vendors who help operate our platform (hosting, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Safety and Security: To protect rights, property, or safety of users
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit and at rest using TLS/SSL
- Access Controls: Role-based access with multi-factor authentication
- Regular Audits: Security assessments and vulnerability testing
- Data Minimization: We only collect and retain necessary information
6. Data Retention
- Account Data: Retained while your account is active
- Meta Advertising Data: Retained according to your subscription plan (7 days to 2 years)
- Logs and Analytics: Retained for 12 months for security and improvement purposes
- Legal Hold: Extended retention when required by law
7. Your Rights and Choices
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
- Revoke Consent: Withdraw consent for Meta data access
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.
10. Third-Party Services
Our platform integrates with Meta's advertising platform and other third-party services. This Privacy Policy does not cover the privacy practices of these third parties. Please review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@metaadsanalytics.com
Address: [Your Business Address]
Response Time: We will respond within 30 days